Douglas County Resources

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Phone/Broadband Assistance

Financial/Rental Assistance/Utility Assistance

General Housing Support


Food Security



Phone/Broadband Assistance:

Lifeline Program - TDS Telecommunications
TDS provides a monthly discount on communication services which may include broadband internet, phone (landline or wireless), or bundles to eligible low-income households.
Service Area: Denver, State Wide, National
Phone Number: 1-866-734-0704
Services Provided: Phone/Broadband assistance
Eligibility Criteria: Must be either 80% AMI for your County or receive State Benefits (such as Food Stamps, TANF, WIC, SSI, Medicaid, etc).
Application/Intake Process: Chat with us, fill out a contact form, or call us at 1-866-571-6662.


Low-Cost Internet Plan - PCs For People

PCs For People provides a Low-Cost Internet Plan for low-income individuals needing internet connectivity in their households. A modem with unlimited 4G LTE internet service is provided to connect those using this program to the internet.
Service Area: Denver, State Wide, National
Phone Number: 651-354-2552
Email Address:
Location: 2492 Doswell Ave., St. Paul, MN 55108
Services Provided: Phone/Broadband assistance
Eligibility Criteria:
- This program helps people with income at or below 200% of federal poverty guidelines.
- Must be below the 200% poverty level or be currently enrolled in an income-based government assistance program.
Hours of Operation:
- Monday-Friday 7am-8pm CST
- Saturday: 8am-6pm CST
Application/Intake Process: Call to see what TDS options and services are nearest you.
- Must bring these documents to verify eligibility:
- A photo ID
- Proof of Income: The prior year's state, federal, or tribal tax return (W2 forms or pay stubs are not acceptable).


Financial/Rental Assistance/Utility Assistance:

Help and Hope Center 
Service Area: Douglas​/Elbert
Street Address: 1638 Park Street​
Phone Number: +1 303-688-1114​
Hours of Operation:
Client Services Monday – Friday: 8:30 AM to 12:30 PM
Administration Monday – Friday: 9:00 AM to 4:30 PM
Thrift Store: Monday – Friday: 9:00 AM to 5:00 PM & Saturday: 9:00 AM to 4:00 PM​
Services Provided: Rental Assistance, Utility Assistance, Food Security, Furniture, Case Management, Legal, and Clothing.
Eligibility Criteria: ​Dougco or Elbert County resident. 
Application/Intake Process: Must complete an online registration form and schedule an appointment.
Wait time: Based on need and appointment schedule. 


Salvation Army Centers - Douglas County
Service Area: Douglas​
Street Address: 3900 E. Arapahoe Road, Centennial​
Phone Number: 303-779-9662​
Hours of Operation: M-F 9:00m - 4:00pm Sat and Sunday 8:00am - 12:00pm​
Services Provided: Rental Assistance, Food Security, Mental Health Services, Childcare, Substance Use, Clothing ​
Eligibility Criteria: Salvation Army assistance programs in Adams, Arapahoe, and Douglas County. The Salvation Army provides free stuff, including Christmas toys, food, motel vouchers, and school supplies as well as emergency financial assistance in Aurora, Parker, and the counties of Douglas, Arapahoe, and Adams County. Find how to get help from a faith-based charity. Several emergency assistance programs, as well as social services, are administered for working poor families, including food, financial assistance for rent or utilities, case management, and more. Adams, Arapahoe, and Douglas County residents should dial 303-295-3366.      ​
Application/Intake Process: Call or visit ​
Additional Information:  It can be difficult to reach anyone via phone, it is highly suggested that the client completes an online form or go to the location instead.


Volunteers of America
Service Area: Denver, Adams, Arapaho, Douglas​
Street Address: 2660 Larimer Street, Denver, CO 80205
Phone Number: (303) 297-0408
Email Address:​
Hours of Operation: Monday -Friday: 9am- 5pm​
Services Provided: Rental Assistance, Emergency Shelter, Transitional Housing, Food Security, Veterans Services, Mental Health Services, Case Management, Housing Navigation, Elder Services ​
Eligibility Criteria: Assists very low income families in Colorado, including senior citizens, veterans, and homeless families. 
Wait time: Application and waitlist with case manager​ varies by community.


General Housing Support:

Residential Housing - Mercy Housing - Colorado
Service Area: Denver, Adams, Douglas​, Fremont*
Street Address: 1999 North Broadway​
Phone Number: +1 303-830-3300​
Email Address:​
Hours of Operation: Monday-Friday: 8am- 5pm​
Services Provided: Transitional Housing, Disability Services, Veterans Services, Case Management, Elder Services ​
Eligibility Criteria: Affordable, low-income apartment rental opportunities across the United States. Our housing services are available for families, seniors and people with special needs, including those with developmental disabilities, HIV/AIDS, formerly homeless individuals and Veterans.​
Application/Intake Process: complete application desired community​
Additional Information:  Come locations are currently accepting applications. encouraged to check the website first. 

Integrated Family Community Services
Through a partnership with Innovative Housing Concepts, IFCS’s One-Time Rental Assistance Program aims to relocate eligible individuals and households to affordable permanent housing and achieve stability in that housing.  
Service Area: Douglas
Street Address: 3370 South Irving Street, Englewood, CO 80110
Phone Number: (303) 789-0501
Hours of Operation: Applications will open the 18 – 28th of each month, and selected applicants will be notified by the 30th.   
Services Provided: Relocation Assistance, Food Security, Utility Assistance, Recreation Passes, School Supplies assistance​
Eligibility Criteria:
- Applicants must live within or be willing to be relocated to the Tri-Cities area of Englewood, Littleton, and Sheridan. 
- Applicants must be unhoused, defined by lacking a fixed, regular and adequate nighttime residence.  
- Applicants must have proof of income.
Application/Intake Process: All interested applicants must complete an interest form on our website at If an applicant qualifies, they will be contacted for a phone interview by our staff.  
Additional Information: This program is run through a partnership with Innovative Housing Concepts. IFCS acts as a referring partner and being accepted for referral does not guarantee assistance as it is based on additional interviews and eligibility requirements specified by Innovative Housing Concepts. 


    Career Training Program - CrossPurpose
    Service Area: Denver, Adams, Arapaho, Jefferson, Douglas​
    Street Address: 2959 Franklin Street​
    Phone Number: +1 720-724-9544​
    Hours of Operation: Monday-Friday 8am- 5pm​
    Services Provided: Justice Involved Services, Education, Employment​
    Application/Intake Process: Complete intake form on  their website​


    Suiting Program - Dress for Success - Denver
    Service Area: Denver, Adams, Arapaho, Jefferson, Douglas, National​
    Street Address: 2594 South Colorado Boulevard​
    Phone Number: 212-532-1922​
    Hours of Operation: M-F 8:30a - 5:00pm. ​
    Services Provided: Clothing ​
    Eligibility Criteria: Women who have completed job-readiness programs and are entering or returning to the workforce. Women obtain what they need for an interview—from clothing to confidence—and can return once they find employment for the apparel and accessories needed to enter the workforce.  To utilize the Suiting program, participants must receive a referral from a partnered organization. 
    Application/Intake Process: Must be referred by an approved agency. 

    Food Security

    Integrated Family Community Services
    The Market @ IFCS is a free grocery store allowing people earning low-incomes or no incomes to shop for grocery staples once a month. We prioritize fresh produce and frozen meat along with pantry staples like pasta, rice, and beans. As often as possible, we also offer eggs and dairy products.
    Service Area: Douglas
    Street Address: 3370 South Irving Street, Englewood, CO 80110
    Phone Number: (303) 789-0501
    Hours of Operation: Monday – Friday: 8:00am – 12:00pm & 1:00pm – 4:00pm. The specific hours of their food distribution days can be found HERE.
    Services Provided: Food Security, Utility Assistance, Relocation Assistance, Recreation Passes, School Supplies assistance​.
    Eligibility Criteria: Must be low or no income and a resident of Douglas County.
    Application/Intake Process: Open Monday through Friday, visitors must check-in upon arrival. Shopping services are first come, first served during IFCS’ Service Hours.
    Please come prepared with shopping bags.
    To decrease wait time for first time visitors, we offer online pre-registration. Before visiting The Market @ IFCS, use the links below and, after completing the online form, screenshot or write down your Client ID so we can find your information quickly. (Paper registration is available at check in for those who need it.)
    - Online Pre-Registration Form
    - Follow these steps to Pre-Register: Flier in English and Spanish
    - Wait Time: The pre-registration form is simple to complete, once you've got your Client ID, use it for the in-person pick up during their food hours. Should take less than 2 hours.

    Help & Hope Center
    Our clients shop for groceries and toiletries, even pet food! We provide three meals a day (plus snacks!) for each family member for at least a week. We also offer household supplies, toiletries, diapers, sanitary supplies for women and seniors.
    Service Area: Douglas
    Street Address: 1638 Park Street Castle Rock, CO 80109
    Phone Number: 303-688-1114
    Hours of Operation: Depends on the service requested. Since all services are provided by appointments, there is no set operation hours.
    Services Provided: Food Pantry, Food Delivery, Utility Assistance, Housing Assistance (if you have a court summons document), ID Documentation, external referrals.
    Eligibility Criteria: Must be low-income and a resident of Douglas County.
    Application/Intake Process:
    - If you are a new client, you will need to complete both forms online in order to register for your appointment. Each link will open a new tab. After submitting the first form, return to this page to complete the second form. You can find these two forms here: First Time Client Registration.
    - If you are a returning client, you can schedule your next appointment here: Appointments.
    - If you have any difficulties please call us: 303-688-1114
    Additional Information: A Few Tips For Your Appointment:
    Please be on time. If you are late, we may need to reschedule your appointment.
    Only one member per household, no children please.
    As we must space shoppers, it will be necessary to limit shopping times.
    If you are uncomfortable shopping or have children with you, our volunteers will be happy to prepare an order for you.
    Wait Time: Appointments are a month out in advance.

    Manna Care
    Starting in April 2024, the Manna Care Food Pantry is accessible by appointment only through the Plentiful application.
    Service Area: Douglas
    Street Address: Cherry Hills Community Church - 3900 Grace Blvd. Highlands Ranch, CO 80126
    Phone Number: 303-791-4500 ext 8340
    Hours of Operation: Manna Care pantry is open Tuesdays from 9-11:30A and 5-6:30P on the first and third Tuesdays. Here is a link to our online calendar.
    Services Provided: Food Security
    Eligibility Criteria: Must be low-income and a resident of Douglas County.
    Application/Intake Process: Required to shop:
    1. Appointment
    2. Identification
    3. FBR Card
    4. Reusable shopping bags/boxes
    For FIRST-TIME Clients– Guests with identification will receive a bag of food and can shop at the market on their *second* visit after completing the application. To fill out an online version of the application, click here.
    Additional Information: Directions: Enter off of Grace and come to main lobby.
    Wait Time: Weekly availability.


    New Legacy Charter School - High School and Early Learning Center
    Service Area: Denver, Adams, Arapaho​e
    Street Address: 2091 Dayton Street​
    Phone Number: +1 303-340-7880​
    Email Address: ​
    Hours of Operation: M-F  8:45am -4:00pm. ​
    Services Provided: Childcare, Education​
    Eligibility Criteria: New Legacy is the only high school focused on serving teen parents and their children on the east side of the Denver metro area, and it is the only one anywhere in the metro area serving teen fathers.​
    Application/Intake Process: Currently a waitlist; proof of address, utility or lease, immunizations, ID or parent/legal guardian if under 18​


    Easter Seals Colorado Children's Services - Easter Seals Colorado
    Service Area: Denver, Douglas, Boulder​
    Street Address: 393 S. Harlan St. Suite 250​
    Phone Number: (303) 233-1666​​
    Hours of Operation: Varies by program​
    Services Provided: Disability Services​, daycare
    Eligibility Criteria: Children and teens ages 6-18 living with any disability, including those with extensive needs. Siblings are welcome.​
    Application/Intake Process:
    Wait time: ​Varies on need
    Additional Information: Offers weekend and summer camps as well as daycare for all children.


    Clothing for Children - Clothes To Kids Of Denver
    Service Area: Denver, Adams, Arapaho, Douglas, Boulder, Broomfield​
    Street Address: 2890 South Colorado Boulevard​
    Phone Number: 7203794630​
    Email Address:​
    Hours of Operation: Tuesday – Friday: 9 am – 5 pm Saturday: 9 am – 4 pm Shopping by appointment only​
    Services Provided: Clothing ​
    Eligibility Criteria:
    Client is may be eligible if they are:
    Students must be age 3-21, live in the 11-county Denver Metro Area and be enrolled in preschool – 12th grade, or working toward a GED.
    Family is in crisis (due to job loss, disaster, poverty, homelessness or displacement). Their family is experiencing economic hardship due to the COVID-19 pandemic.
    They are refugees and asylum seekers.
    They are eligible for Free or Reduced Lunch (FRL) at school.
    They are in kinship or foster care. They are receiving services from a school, school district, human service agency, shelter, hospital, clinic or place of worship.​
    Application/Intake Process: Please call us to make an appointment if the students in your household meet our Basic Eligibility Requirements listed  (see website for more details).

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