El Paso County Resources

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Rental/Housing & Utility Assistance

Food Security

Phone/Broadband Assistance

Domestic Violence Supportive Services


Medical Transportation

Rental/Housing & Utility Assistance:

Westside Cares
Service Area: El Paso​
Street Address: 2808 West Colorado Avenue​
Phone Number: 719-389-0759​
Hours of Operation: Mon-Thurs 9:30am-12:30 pm​
Services Provided: Rental Assistance, Utility Assistance, Food Security, Healthcare, Clothing ​
Eligibility Criteria: Due to extraordinary volume of requests, rent and mortgage assistance program pause from the 1-7th of each month. On and after the 8th of each month, rent assistance will  be conducted in-person at the central office, 2808 W Colorado Avenue, Monday – Thursday, 9:30am-12:30pm. To minimize your wait time and ensure you are seen, please arrive early to consult with a rental assistance experts​
Application/Intake Process: In person inquiries preferred​

Greccio Housing
Service Area: El Paso​
Street Address: 1015 East Pikes Peak Avenue​
Phone Number: +1-719-475-1422​
Email Address: info@greccio.org​
Hours of Operation: Mon-Fri 8:30am to 4:30pm​
Services Provided: Food Security, Housing Navigation, Education​
Eligibility Criteria: ​For eligibility Call or Email

The Place
Service Area: El Paso​
Street Address: 423 East Cucharras Street​
Phone Number: +1 719-630-3223​
Email Address: charlotte.brady@theplacecos.org ​
Hours of Operation: Mon- Fri 9am- 5pm​
Services Provided: Emergency Shelter, Transitional Housing, Case Management, Housing Navigation, Education, Employment​
Eligibility Criteria: Must be between the ages of 15-20.
Application/Intake Process: ​For eligibility, Call or Email

Catholic Charities of Central Colorado
Service Area: El Paso​
Street Address: 228 North Cascade Avenue​
Phone Number: 719-636-2345​
Email Address: info@CCharitiesCC.org​
Hours of Operation: Mon-Fri 8am-5pm​
Services Provided: Rental Assistance, Emergency Shelter, Utility Assistance, Food Security, General Financial Help, Disability Services, Legal, Education, Employment, Clothing ​
Eligibility Criteria: Varies with program​
Application/Intake Process: Visit their website (linked above).

Community Health Partnership
Service Area: El Paso​
Street Address: 121 South Tejon Street, Suite 601​
Phone Number: +1 719-632-5094​
Email Address: info@ppchp.org
Hours of Operation: Mon-Fri 8 am-5 pm​
Eligibility Criteria: VI-SPDAT must be completed​. In order to do so, go to their website for further instruction or call them directly to get set up with an appointment.

CO Springs-The Salvation Army
Service Area: El Paso​
Street Address: 908 Yuma Street, Colorado Springs
Phone Number: +1-719-636-3891​
Hours of Operation: Mon-Fri 8am-5pm​
Services Provided: Emergency Shelter, Utility Assistance, Food Security, Case Management, Housing Navigation​
Application/Intake Process:
Shelter: The Shelter houses and feeds families experiencing homelessness in clean and safe environment to begin rebuilding hope.  It also offers caseworkers who help clients establish life skills, employment and a path to self-sufficiency.  The shelter is located at 709 S. Sierra Madre Street in Colorado Springs, CO Phone (719) 578-9190.
Veterans: Fresh Start and New Beginnings programs offer furnished apartments for qualifying families and Veterans. Case management is required for all clients. For further information, call:  (719) 636-3891
Food Pantry: Individuals and families can receive assistance with food  as well as other essential hygiene and infant items (as available).  To receive assistance, you must take a valid identification to the office. Food Pantry Hours: Wednesday, Friday 10:00 am - 2:00 pm *For further information: Call 719-636-3891 or Email: Sarah.Paxton@usw.salvationarmy.org
Utility Assistance: Emergency utility assistance.
For further information or to make an appointment, Call Alma at (719)636-3891 or Email: Alma.Scott@usw.salvationarmy.org​

Transition Housing for Single Adults - Ithaka Housing
Provides transitional housing, in a group home setting, for individual men aged 25 and older who are willing and able to work full-time.
Service Area: El Paso​
Street Address: 321 Mesa Road Colorado Springs, 80905 USA
Phone Number: (719) 578-1629
Email Address: hello@ithakahousing.org​
Hours of Operation: Mon-Fri 8:30am to 4:30pm​
Services Provided: Transitional housing, Case Management
Eligibility Criteria:
- 25 years and older 
- Male identifying 
- Ability to obtain and maintain employment
- Accountability and honesty, substance use under control and actively working on long-term sobriety
- Has received or will receive COVID vaccine
- Self sufficient 
- Ability and willingness to abide by house rules 
- No SVP (sexually violent predator) or murder convictions
Application/Intake Process: ​
If you are interested in our Men’s Program, please complete the application form. Completed applications can be emailed to hello@ithakahousing.org, mailed to 321 Mesa Road, Colorado Springs, CO 80905, or manually inserted into the locked drop box outside our office door at any time. Additional information can be found on the linked documents below.
[Individual Program Application]
Additional Information: Besides the Men's program, Ithaka Housing also has a Family Program and Senior Program. You can learn more about these programs HERE if they seem more applicable to you.


Transitional Housing - Family Life Services
Provides a two year transitional housing program for working single mothers with minor children.
Service Area: Pueblo​, El Paso
Street Address: 1880 S. Cascade Avenue Colorado Springs, CO 80905-2553
Phone Number: 719-632-4661
Email: info@flscs.org
Services Provided: Drug Recovery, transitional housing, case management, peer support
Eligibility Criteria: Must be a single mom living in El Paso County who is facing financial insecurity.
Application/Intake Process: Call them directly to see if you can be involved in their program.

Food Security:

Mercy's Gate
Service Area: El Paso​
Street Address: 4360 Montebello Drive​
Phone Number: +17192777470​
Email Address: info@mercysgatecs.org​
Hours of Operation:
Mondays: 4:00 PM
Wednesdays: 9:00 AM 
Thursdays: 9:00 AM &  1:00 PM
Fridays: 4:00 PM (Food Pantry only)​
Services Provided: Food Security​
Eligibility Criteria: Must present a valid photo ID You must be an El Paso County resident Household may visit up to 6 times each calendar year If you, or someone in your household has been sick in the last 14 days, please wait to go until you’re healthy​
Application/Intake Process: Arrive a few minutes before each Ministry session starts​
Wait Time: Within 1 hour.

Springs Rescue Mission
Service Area: El Paso​
Street Address: 5 West Las Vegas Street​
Phone Number: 7196321822​
Email Address: Info@springsrescuemission.org​
Hours of Operation: 24/7-365 days a year​
Services Provided: Healthcare, Housing Navigation, Shelter, Employment​
Eligibility Criteria: Shelter Doors open at 5 pm and close at 10 pm every night.​
Application/Intake Process: Springs Rescue Mission offers safe, low-barrier shelter for up to 450 men and women every night: 24 hours a day; 7 days a week; 365 days of the year. Pet Shelter is also available  There are no requirements for entry, but your ability to stay will be determined by your behavior. ​
Wait Time: Food is only available to clients already in the shelter. If you're in the shelter, you're able to get food services for lunch and dinner times.

Pikes Peak United Way
Service Area: El Paso​
Street Address: 518 North Nevada Avenue​
Phone Number: 719-632-1543​
Email Address: engage@ppunitedway.org​
Hours of Operation: ​Food Pantry: 11am- until food runs out.
Services Provided: ​Food Pantry: 1205 Potter Dr.
Dates: Every first and third Thursday of the month.
Application/Intake Process: ​For further information and programs, visit their website
Wait Time: Available immediately on a first come, first served basis.

Church for all Nations
Service Area: El Paso​
Street Address: 6540 Templeton Gap Road​
Phone Number: +1-719-591-1800​​
Hours of Operation: ​Mon-Thurs 1PM-4PM
Services Provided: ​ Emergency food bags to families and individuals in need.
Eligibility Criteria: ​Open to all. One emergency pantry visit per family per month.
Wait Time: Pickup once per month, available immediately during pick up.

Fresh Start Center
Service Area: El Paso​
Street Address: 7375 Adventure Way​
Phone Number: +1 719-495-3123​
Hours of Operation:
Food Pantry: Every Tuesday & Thursday 10AM-4PM and the first Wednesday of each month from 4PM-6PM.
Health: Tuesdays & Thursdays 10AM-1PM
Services Provided: Food distribution, Nursing support, Resource Networking, Employment programs, and Sustainable gardening education.
Eligibility Criteria: ​Call or visit their website for further information & Eligibility
Wait time: Within 2 hours.

Food Pantry - Christian House of Prayer
Provides a food pantry both at their location as well as a Mobile Pantry. Sign in sheets must be filled out completely (this is the only requirement, no income verification). Clients are encouraged to come only once for the pantry. However, if someone is in need, he or she may receive another distribution of food.
Service area: Pueblo, El Paso
Street Address:
Campus: 4360 Bradley Road Colorado Springs, CO 80911
Mailing: P.O. Box 17981 Colorado Springs, CO 80935
Phone Number: 719-596-7469
Email: hello@chopcos.org
Hours of Operation: 1st and 3rd Saturday from 11 am - 1 pm. We also serve the community through our Mobile Pantry at Whitney Young Apartments every 2nd Friday at 3 pm.
Services Provided: Food security
Eligibility Criteria: N/A, open to all
Application/Intake process: Sign in sheets must be filled out completely (this is the only requirement, no income verification). Clients are encouraged to come only once for the pantry. However, if someone is in need, he or she may receive another distribution of food.
Wait Time: Available immediately during Pantry hours. Within 1 hour wait max.

Hot Meal - Catholic Charities of Central Colorado
Offers meals to the public. To-go meals are distributed on an as-requested basis.
Service Area: El Paso
Street Address: 228 North Cascade Ave Colorado Springs, CO 80903
Phone Number: 719-636-2345​
Email Address: info@CCharitiesCC.org​
Hours of Operation: Monday- Friday
​9 a.m. – 4 p.m. by appointment (Appointments preferred)
10 a.m. – 2 p.m. walk-in (as time between appointments allows)
Services Provided: Food Security, Case Management, Resource Navigation
Eligibility Criteria: Must be experiencing active homelessness as defined by the HUD guidelines.​
Application/Intake Process: ​Call to schedule an appointment.
Wait Time: Ideal to get an appointment first to not wait on a first-come, first-served line. Weekly appointments.

Central SDA Church
Service Area: El Paso​
Street Address: 1305 North Union Boulevard​
Phone Number: +1 719-578-5616​
Email Address: secretary@centralsda.org​
Hours of Operation: Open to the public every Monday, 10:00 am - 2:30 pm, (except on holidays) and on the first and third Sabbath (Saturday) of each month from 1:30 pm - 4:00 pm.
Services Provided: ​Emergency food, USDA Commodities, Senior boxes, and Clothing assistance to those who qualify.
Wait Time: Available immediately during their hours of operations.


Pet Food:

Harley's Hope Foundation
Service Area: El Paso​
Street Address: 11425 Black Forest Road​
Phone Number: +1-719-495-6083​
Email Address: info@harleys-hopefoundation.org​
Services Provided: Emergency Veterinary Assistance , Dog & cat food delivery, Drive-Up Pet Food Pantries, Medication vouchers for chronically ill pets, Emergency Boarding
Eligibility Criteria: ​ For further information, visit their website or call.


Phone/Broadband Assistance:

Lifeline Program - TDS Telecommunications
TDS provides a monthly discount on communication services which may include broadband internet, phone (landline or wireless), or bundles to eligible low-income households.
Service Area: Denver, State Wide, National
Phone Number: 1-866-734-0704
Services Provided: Phone/Broadband assistance
Eligibility Criteria: Must be either 80% AMI for your County or receive State Benefits (such as Food Stamps, TANF, WIC, SSI, Medicaid, etc).
Hours of Operation:
Monday-Friday 7am-8pm CST
Saturday: 8am-6pm CST
Application/Intake Process: Call to see what TDS options and services are nearest you.

Low-Cost Internet Plan - PCs For People
PCs For People provides a Low-Cost Internet Plan for low-income individuals needing internet connectivity in their households. A modem with unlimited 4G LTE internet service is provided to connect those using this program to the internet.
Service Area: Denver, State Wide, National
Phone Number: 651-354-2552
Email Address: info@pcsforpeople.org
Location: 2492 Doswell Ave., St. Paul, MN 55108
Services Provided: Phone/Broadband assistance
Eligibility Criteria:
This program helps people with income at or below 200% of federal poverty guidelines.
Must be below the 200% poverty level or be currently enrolled in an income-based government assistance program.
Hours of Operation:
Monday-Friday 7am-8pm CST
Saturday: 8am-6pm CST
Application/Intake Process: Call to see what TDS options and services are nearest you. Must bring these documents to verify eligibility:
A photo ID
Proof of Income: The prior year's state, federal, or tribal tax return (W2 forms or pay stubs are not acceptable)

Domestic Violence Supportive Services

Safe House - Tessa
Provides the following services for people experiencing domestic violence: Emergency shelter, Food, Case management, Counseling, and general Support.
May also provide local hotel assistance to male survivors and their children on a case-by-case basis.
Service Area: El Paso, Teller​
Street Address: 435 Gold Pass Heights​
Phone Number:
For crisis: 719-633-3819
For all other inquiries: 719-633-1462​​
Hours of Operation:
Monday-Thursday 7:30AM-4:30PM
Fridays 7:30AM-Noon
Services Provided: Transitional Housing, Case Management, Legal, Justice Involved Services , Domestic Violence​
Eligibility Criteria:  Victims of Inter-Personal Violence, Sexual Assault, Stalking or Human Trafficking and their children.​
Application/Intake Process: ​Call to get in touch with an advocate to make a safety plan. They also offer a Safehouse if you need emergency escape help.


Inside Out Youth Services
Service Area: El Paso​
Street Address: 223 North Wahsatch Avenue​
Phone Number: +1 719-328-1056​
Email Address: Chris@insideoutys.org​
Hours of Operation: ​Online only
Services Provided: ​Mental Health Resources, Support groups,
Eligibility Criteria: ​ Call or submit a contact form HERE

Medical Transportation

Peak Family  Transport
Service Area: El Paso, Boulder, Pueblo​
Street Address: 1304 Academy Boulevard N, Suite 202​
Phone Number: 719-716-7325​
Email Address: driver@peakfamilytransport.com​
Hours of Operation: 8:00 am to 4:30pm​
Services Provided: Medical Transportation​
Eligibility Criteria:
- Non-emergency medical transportation is only available for select Medicaid/Medicare recipients, who also have Title XIX coverage.
- ALL Colorado Medical Assistance Program clients are eligible for NEMT services, unless the client falls within one of these eligibility groups on the date of the trip: Qualified Medicaid Beneficiary (QMB)
- ONLY Special Low Income Medicare Beneficiary (SLMB)
- ONLY Medicare Qualifying Individual-1 (QI-1)
- ONLY Old Age Pension (OAP – State Only) Child Health Plan Plus recipients are NOT eligible for NEMT services.
PACE clients receive transportation through their PACE organization, and are NOT eligible for NEMT services.
Application/Intake Process: In order to book a ride with Peak Family Transport, the patient will need the following: A state-issued photo ID A Health First Colorado member ID number A valid social security number An in-person appointment with a medical facility, of which they have no other means of travelling there. State coverage plan through Health First Colorado, with Title XIX coverage.​

Additional Information: Private Pay Bookings Available/ Minors transportation.

We will transport at a private pay rate of $3.15 per mile payable prior to your appointment via MC, Amex, Visa. This will be paid in full ahead of time and is nonrefundable in the event of cancellation in less than 48 hours notice.
- Please call (719)716-7325 for more information and to book private pay.


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