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  2. Homeowner Assistance FAQ

If my application is denied, how can I appeal this decision?

If denied, you will have sixty (60) days to appeal. 

To appeal, email dola_haf_client_suppport@state.co.us and include the following: 
Case ID for Neighborly portal

  • Summary of the situation and reasons provided by the reviewer for the rejection
  • Appeal statement detailing why the decision is not appropriate
  • Supporting documentation that can be used to demonstrate why the appeal is valid

The Division of Housing will review the appeal and issue a decision within 21 days.