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CARE Center
Rental Assistance FAQ
For Tenants
Rental Assistance FAQ
For Tenants
For Landlords
Forms
General
Payment
Tutorials
Resources
General
Housing Resources
Legal
Utilities
COVID-19
Rental Assistance FAQ
Common questions around ERAP and rental assistance for both tenants and landlords.
For Tenants
Court Documentation Examples
How do I apply for rental assistance under ERAP?
What do tenants need to apply?
February 6, 2023 ERAP Portal Change Information
Does each adult on the lease need to fill out a separate tenant application?
Do tenants need a social security number?
I have an urgent situation with my housing stability, what do I do?
I applied, what should I do now?
What if my landlord won’t do their part of the application?
What do I need to do to get additional funding/recertification?
I have legal issues related to housing, am I able to get a lawyer?
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For Landlords
How do I apply for rental assistance under ERAP as a Landlord?
Is there a landlord-only application to enroll?
What do landlords need to apply?
I applied, what should I do now?
What if my tenant moved out and didn’t pay rent?
Can I apply for payment for a tenant that no longer occupies the unit even if it was a voluntary move out?
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Forms
ERAP Appeal Form
Area Median Income
150% Fair Market Rent
W-9 Form
How do I fill out the Colorado W-9 Form?
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General
Colorado Counties ERAP Funding
What is the purpose of ERAP?
What rental assistance is provided?
How much rent will you pay?
Application Prioritization
How can I get further clarity, what is the call center phone number?
Will tenants and landlords be notified when a payment is made?
Are there any penalties if landlords or tenants submit fraudulent information?
Who is eligible to receive assistance from ERAP?
How much of my rent will you be able to help pay?
What is the maximum allowable income to receive rental assistance?
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Payment
How will I get paid?
What is the status of my payment?
Will all payments come from Bill.com?
How do I set up my account in Bill.com?
What if my landlord got too much money?
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