The status of your application will read “Application Submitted” if it has been submitted by you, but not yet pulled for review. Once one of the non-profit partners pulls your application for review, they will change the status of your application to “Under Review.” Once the reviewing agency makes a determination about your application, they will let you know via email or through the Neighborly portal.
If your application has become urgent after you have submitted it (the foreclosure process has begun, and you have received a shut-off notice), please email dola_haf_client_support@state.co.us to let them know the state of urgency